Payment Methods

Secure Payment Options at MC Craft LLC

At MC Craft LLC, we believe that purchasing personalized gifts should be as seamless and enjoyable as receiving them. That’s why we’ve built a payment system that combines security, convenience, and flexibility. Every transaction on mccraft.store is protected by industry-leading encryption and fraud prevention technologies.

Our Payment Partner: Stripe

MC Craft LLC uses Stripe as our exclusive payment processor. Stripe is a global leader in online payment processing, trusted by millions of businesses ranging from startups to Fortune 500 companies including Amazon, Shopify, Zoom, and Lyft.

Why Stripe?

Feature Benefit to You
Bank-Level Security PCI Service Provider Level 1 certification (highest possible)
Fraud Prevention Machine learning algorithms detect and block suspicious transactions
Data Encryption All payment information encrypted using AES-256 standards
Tokenization Your card details never touch our servers – Stripe handles everything
Global Compliance Adheres to PSD2, SCA, and international banking regulations

What This Means for You

When you enter your payment information on mccraft.store, that data travels directly to Stripe’s secure servers. MC Craft LLC never sees, stores, or has access to your full credit card numbers. This significantly reduces your risk of fraud and identity theft.

Accepted Payment Methods

We accept the following payment methods through Stripe:

Credit and Debit Cards

All major card networks are accepted:

  • Visa (credit, debit, prepaid)

  • Mastercard (credit, debit, prepaid)

  • American Express (AMEX)

  • Discover

  • Diners Club

  • JCB

  • UnionPay (international transactions only)

No additional fees are charged for credit card payments. Your total at checkout is exactly what you’ll pay.

Digital Wallets

For faster checkout without typing card details:

Apple Pay

  • Available on Safari browser (Mac, iPhone, iPad)

  • Authenticate with Face ID, Touch ID, or device passcode

  • Virtual card number generated for each transaction

Google Pay

  • Available on Chrome browser (Android, desktop)

  • Authenticate with fingerprint, face scan, or PIN

  • Works with saved cards from your Google account

How to Use:

  1. At checkout, select Apple Pay or Google Pay as your payment method

  2. Confirm your shipping and billing information

  3. Authenticate using your device’s biometric security

  4. Complete purchase – no manual card entry required

Bank Transfers (Limited Regions)

Customers in select European countries may also pay via:

  • SEPA Direct Debit (EU countries)

  • iDEAL (Netherlands)

  • Bancontact (Belgium)

  • Przelewy24 (Poland)

  • EPS (Austria)

These options appear automatically at checkout when you enter a shipping address in an eligible country.

Payment Security Features

SSL/TLS Encryption

Every page on mccraft.store – especially checkout – is protected by 256-bit SSL/TLS encryption. Look for the padlock icon in your browser’s address bar. This ensures that no third party can intercept or read your personal information during transmission.

3D Secure Authentication

For additional fraud protection, Stripe supports 3D Secure 2.0 (also known as Verified by Visa, Mastercard SecureCode, and AMEX SafeKey). Depending on your card issuer and transaction risk assessment, you may be prompted to:

  • Enter a one-time code sent via SMS

  • Confirm the transaction through your banking app

  • Answer security questions

This extra step, when required, protects you from unauthorized use of your card.

Address Verification System (AVS)

Stripe compares the billing address you provide with the address on file with your card issuer. Mismatches may flag transactions for additional review or, in some cases, automatic cancellation to prevent fraud.

To avoid payment declines: Always enter your exact billing address as it appears on your credit card statement.

Card Verification Value (CVV)

We require the 3- or 4-digit CVV code for every card-not-present transaction. This code is not stored after transaction completion, ensuring that someone who steals your card number cannot use it on our site without physical access to your card.

Payment Flow: Step by Step

  1. Add Products to Cart – Select your leather hat, whiskey glass, or gift set. Customize engraving text and upload any reference images.

  2. Proceed to Checkout – Enter shipping address and select shipping method.

  3. Choose Payment Method – Select credit/debit card, digital wallet, or regional bank transfer option.

  4. Enter Payment Details – For cards: number, expiration date, CVV, and billing address. For digital wallets: authenticate with your device.

  5. Review Order – Verify product details, engraving text, shipping address, and total amount.

  6. Complete Purchase – Click “Pay Now.” Your card is charged immediately. You’ll receive an order confirmation email within 2-5 minutes.

Pricing and Currency

Currency Options

All prices on mccraft.store are displayed in United States Dollars (USD) by default. However, depending on your location and browser settings, you may see approximate conversions for:

  • Canadian Dollar (CAD)

  • British Pound (GBP)

  • Euro (EUR)

  • Australian Dollar (AUD)

  • Japanese Yen (JPY)

Important: Approximate conversions are for reference only. Your bank or card issuer determines the final exchange rate applied to USD transactions. We do not charge currency conversion fees.

Taxes

  • United States customers: Sales tax is applied based on the shipping address for states where MC Craft LLC has nexus (currently Hawaii and California). For other states, customers are responsible for use tax reporting.

  • International customers: Import duties, VAT, and other taxes are the responsibility of the buyer. Stripe may collect applicable VAT for certain EU countries at checkout.

Dynamic Pricing

We do not change prices based on customer location, device type, or browsing history. All customers see the same base prices.

Payment Issues and Troubleshooting

Common Decline Reasons

Decline Message Likely Cause Solution
“Insufficient funds” Card lacks available balance Use different card or add funds
“Invalid CVV” Wrong security code entered Check card and re-enter carefully
“Address mismatch” Billing address doesn’t match card records Update address with your bank first
“Card not supported” Unusual card type or region Try different payment method
“Fraud block” Bank flagged transaction as suspicious Call your bank to authorize
“Expired card” Card past expiration date Use current card

What to Do If Your Payment Is Declined

  1. Check the error message – It usually indicates the specific problem.

  2. Verify your information – Re-enter card details carefully.

  3. Try a different payment method – Switch to another card or digital wallet.

  4. Contact your bank – Some banks automatically block international or online transactions.

  5. Contact us – If problems persist, email minhchichu655@gmail.com with screenshots of the error (never include full card numbers).

Authorization Holds

When you place an order, Stripe places a temporary authorization hold on your card for the full purchase amount. This hold:

  • Reduces your available credit by the order amount

  • Typically disappears within 3-7 business days if the order is canceled

  • Converts to an actual charge when your order ships

Prepaid cards: Ensure your card has sufficient balance to cover both the hold and any other pending transactions.

Refunds and Chargebacks

Refund Process

Refunds are processed through Stripe back to your original payment method. Timeframes vary:

Payment Method Refund Processing Time Funds Available
Credit/Debit Card 3-7 business days 5-10 business days
Apple Pay 3-7 business days 5-10 business days
Google Pay 3-7 business days 5-10 business days

Note: MC Craft LLC cannot accelerate refund timing. Your card issuer controls how quickly funds reappear in your account.

Chargebacks

A chargeback occurs when you dispute a charge directly with your card issuer rather than requesting a refund from us. While you have the right to file chargebacks, we strongly encourage contacting us first at minhchichu655@gmail.com or +84968161295.

Before filing a chargeback, consider:

  • Chargebacks cost MC Craft LLC fees ($15-30 per dispute)

  • We cannot process exchanges or replacements during active disputes

  • Filing a chargeback waives your right to our standard refund policy

If you have a legitimate issue with your order, we will resolve it faster and more favorably than a chargeback process.

Billing Information

What Appears on Your Statement

Charges from MC Craft LLC appear on your credit card statement as:

“MC CRAFT LLC” or “MCCRAFT.STORE”

The charge will include:

  • Transaction date

  • Order total

  • A unique transaction ID

Need a Receipt or Invoice?

  • Order confirmation email – Sent automatically after purchase. Save this for your records.

  • PDF invoice – Available by logging into your account on mccraft.store and viewing order history.

  • Custom invoice for businesses – Email minhchichu655@gmail.com with your order number and business details. We’ll generate a professional invoice including your tax ID if needed.

Promotional Discounts and Gift Cards

Discount Codes

From time to time, MC Craft LLC offers promotional discount codes via email newsletter, social media, or special events.

How to Apply:

  1. Enter code in the “Discount Code” field at checkout

  2. Click “Apply” – discount adjusts your total immediately

  3. Complete checkout as usual

Limitations:

  • One discount code per order

  • Cannot combine with other promotions

  • Excludes sale items and gift cards

  • Expiration dates apply

Gift Cards

Digital gift cards are available for purchase on mccraft.store in denominations of $25, $50, $100, and custom amounts.

Features:

  • Delivered via email with unique code

  • Never expires

  • Can be used for any product on our website

  • Balance persists across multiple purchases

To redeem: Enter gift card code at checkout like a discount code. Any remaining balance stays on the card for future use.

Frequently Asked Payment Questions

Q: Is it safe to save my card information on your website?

A: We don’t save it. Stripe offers a “Save this card for future purchases” option, which stores a tokenized reference (not your actual card number) on Stripe’s secure servers. MC Craft LLC cannot access this information.

Q: Why was I charged more than the price shown?

A: Possible reasons:

  • Sales tax added for Hawaii or California addresses

  • International transaction fee from your bank (not charged by us)

  • Currency conversion fee

  • Shipping upgrade selected accidentally

Review your order confirmation email for a line-item breakdown.

Q: Can I pay with PayPal?

A: Currently, MC Craft LLC does not accept PayPal directly. However, PayPal offers a “PayPal Debit Card” that functions as a Mastercard and can be used on our site.

Q: Do you offer payment plans (installments)?

A: Not at this time. Full payment is required at checkout. However, Stripe may offer “Pay in 4” installment options for eligible customers in select regions – this is determined by Stripe, not MC Craft LLC.

Q: My payment went through but I didn’t get a confirmation email.

A: Check spam/promotions folders. If not there, email minhchichu655@gmail.com with your name, order date, and last 4 digits of the card used. We’ll locate your order and resend confirmation.

Q: Can I change my payment method after ordering?

A: No. Once an order is placed, the payment method cannot be changed. To use a different card, cancel the original order (if within 4 hours and not yet in production) and place a new order.

Contact Payment Support

For payment-specific questions:

Email: minhchichu655@gmail.com (include “PAYMENT” in subject line)
Phone: +84968161295

When contacting us about payment issues, please have ready:

  • Order number (if applicable)

  • Date and time of transaction

  • Last 4 digits of card used

  • Any error message received

Never send full credit card numbers, CVV codes, or passwords via email.

Final Note

Your trust is our most valuable asset. MC Craft LLC has processed over 50,000 transactions through Stripe with zero security breaches and a fraud rate below 0.1% – far lower than industry averages. We invest in payment security so you can invest in meaningful gifts with complete peace of mind.

MC Craft LLC
1001 Bishop St STE 2685A Honolulu, HI, 96813
📧 minhchichu655@gmail.com
📞 +84968161295
🌐 mccraft.store

Secure payments. Lasting memories.